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Owned and operated by Zobal Print Supply, our team is ready to answer questions about printers, scanners, CNC machines, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking details within 3 business days, contact our support team.
What is your return policy?
We offer 30-Day Returns on eligible items. If a 3D printer, scanner, or other piece of equipment does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. If you need a different 3D printer model or a laser engraver with different specifications, contact us and we will walk you through the process.
How do I choose the right 3D printer for my needs?
It depends on your application. For fine-detail prototyping, a resin-based printer may be ideal, while FDM printers work well for larger functional parts. Our team can help you compare build volumes, resolution, and material compatibility to find the right fit.
Do your CNC machines and laser engravers come with software?
Software compatibility varies by model. Many of our CNC machines and laser engravers support popular programs like LightBurn, Cura, and Fusion 360. Check the product listing for specific software details, or ask our team for guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Responsive Support
Our knowledgeable team responds to every inquiry within one business day so your projects stay on track.
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Your payment and personal information are protected with industry-standard encryption at every step.
Professional-Grade Equipment
We carry reliable 3D printers, scanners, CNC machines, and laser engravers engineered for precision and performance.
30-Day Returns
If your equipment does not meet your expectations, our return process is straightforward and backed by our Return Policy.
